How to back up your emails and folders from Outlook (Desktop App)

Joshua Worley

Last Update 2 years ago

Please note: These steps will only work if you are using the Outlook desktop app. These will not work if you are using Outlook in your browser. 

To back up your emails and folders from Microsoft Outlook, follow these simple instructions. 


  1. Open Outlook and go to 'File' in the top left corner. 
  2. Click 'Open & Export'
  3. Click 'Import/Export'
  4. Select 'Export to file'
  5. Select 'Outlook Data File (.pst)
  6. Choose the mailbox you would like to export. To ensure you export everything, you're best to select your email address at the very top of the tree, rather than just 'Inbox'
  7. Ensure the 'Include subfolders' box is checked and click 'Next'
  8. Click the 'Browse' button to select a folder to export the file to. Here you can also rename the file by replacing the 'backup' in 'backup.pst' with any text of your choice. 
  9. Select 'Allow duplicate items to be created"
  10. Click 'Finish'
  11. You will then be asked if you want to add a password to protect your files. If you want to do this, enter the password twice here and click 'Ok'. If you don't want a password, don't enter anything in the text boxes and click 'Ok'.

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